Terminal 1
Impact Sustainability


  • Sustainable Development Goals: Trends and Challenges
  • Why focus on achieving sustainable impact?
  • Creativity and innovation: How to start?
  • How to build high performance Design Thinking?
  • The Differences Between Social Enterprise and Social Business
  • Theory of Change: A Comprehensive Model to Drive Organisational Performance
This modules enable you:
  • To gain an initial insight into the idea of sustainable development, and for them to identify and reflect on sustainable behavior in their own organisations.
  • To understand the context and interrelationship of problems, and the potential impacts when targeting projects (and programs) toward specific issues.
  • To identify solutions and to address the causes of problems that hinder progress and guide decisions on which approach should be taken, effectiveness, feasibility and uncertainties that are part of any change process.

Minimum requirements: No prior knowledge/experience required

Terminal 2
Portfolio - Program - Project Management


  • How to build Portfolio Management?
  • What is Program Management?
  • What are the elements of Project Management?
  • Risk Management
  • M.E.A.L Report/Process
  • RACI Chart
  • Risk Management: What could go wrong?


This modules enable you:

  • To get knowledge of project management and be able to immediately use that knowledge to effectively manage work projects.
  • To build a project life cycle, and can skillfully map each stage in the cycle.
  • To develop a project scope while considering factors such as stakeholders’ requirements and internal/external goals.


Minimum requirements: Knowledge of project management tool, logical framework

Terminal 3
Partnership, Collaboration & Networking


  • Key Elements of Partnership: How to build Strategic Partnership?
  • Knowledge Society: Professional Networking and Collaboration
  • How to build Design Thinking for Sustainable Impact M.E.A.L?
  • How to collaborate and create greater opportunities for improvements to services?
This modules enable you:
  • To identify networking and collaboration needs and opportunities.
  • To develop collaboration strategies.
  • To proactively initiate relationships with other stakeholder and organisations.
  • To maintain and enhance networks and collaborative partnerships.
  • To build a broad base of support in the community and of key stakeholders for program implementation, success, and sustainability.

Minimum requirements: No prior knowledge/experience required

Terminal 4
Organisation & Financial Sustainability


  • Strategic Human Resource Management
  • What is Asset Management and why is it important?
  • Operational efficiency and Financial Sustainability
  • Key Elements of Financial Sustainability
  • A Guide to Fundraising: Opportunities and Challenges
  • What are some of the key efficiency variables that management must control to optimize profit and Financial Sustainability within organisations?


This modules enable you:

  • To get knowledge of the perspective of asset sustainability
  • To build recommendations for operations service planning and performance monitoring, asset and maintenance management, and fiscal management.
  • To understand and discuss current developments and trends in the area of sustainable finance.
  • To identify opportunities, challenges, and enabling conditions for organisations to benefit from growing sustainable investment opportunities.


Minimum requirements: Knowledge of social media, human resources, finance and administration

Terminal 5
Stakeholder Management


  • What is Stakeholder Management
  • Four Elements of Stakeholder Analysis
  • How to improve Stakeholder Management?
  • Stakeholder Engagement Strategy
This module enables you:
  • To identify types of stakeholders (who and what are stakeholders).
  • To analyse the stakeholder to understand the interests, needs and expectations.
  • To identify key stakeholders and then to manage the relationships between their unique stakeholder community and the project.
  • To build healthy boundaries and resolve conflicts with stakeholders so as to achieve favourable outcomes.
  • To utilise knowledge of stakeholder engagement strategy to plan stakeholder engagement activities.


Minimum requirements: Analytical skill, planning

Terminal 6
Quality Management


  • The common challenges of Civil Society Organisations
  • Defining Quality Management: Process Improvement
  • ISO 2015: Quality Management Systems
  • The Cognitive Information Processing Model
  • The Difference Between Quality Assurance and Quality Control
  • Self-Assessment for Quality Management


This module enables you:

  • To understand the regulation and the phases of a quality system certification process.
  • To identify the errors in the measuring process, distinguishing its nature and the root causes.
  • To distinguish and use the several techniques and quality management tools.


Minimum requirements: Knowledge of compliance, policy procedure and work process

Terminal 7
Governance & Risk Management


  • Introduction to Good Governance
  • Key Elements of Good Governance
  • Risk Management: Framework, Principles and Process
  • Effective Risk Management Plan


This module enables you:

  • To identify and analyse the external and internal governance environments of real-world organizations.
  • To understand the concepts of governance, risk management.
  • To adopt a good governance practice.
  • To identify the competencies of decision makers for the best interest of the organisation.
  • To adopt a suitable mechanism in order to ensure collection and composition of decision makers according to their knowledge skill and experience required by their organisation.
  • To understand risk management frameworks for financial organisations and in different regulatory environments.

Minimum requirements: Knowledge of the governance, leadership, risk management 

Terminal 8
Strategy & Leadership


  • What Is Strategy, And Why It Matters?
  • Strategic Management Process: Crafting Strategy
  • Key components of Strategic Plan
  • Five Strategic Analysis: The Models of Strategic Analysis
  • Leadership and Social Sector: How to build effective leadership?
  • Five key trends converging to reshape the social sector
This module enables you:
  • To identify how leaders can make strategic decisions for their organisation including their stakeholders and to enhance organisational efficiencies.
  • To analyse needs assessment data for leadership development program planning purposes.
  • To identify different forms of leader development program evaluation including identification of relevant outcome variables.
  • To assess leadership and management skills.

Minimum requirements: Knowledge of strategic planning, leadership


PhilNavi Ultimate

12 months engagement
RM 20,000 Monthly
  • Unlimited Support group
  • Direct Access to PhilNavi SME
  • Free Webinar (worth RM1,000)
  • Free PhilEd Platform (worth RM 6,000)
  • Direct Funding opportunities
  • 40% discount on all training and services under PSB

Change Maker

12 months engagement
RM 10,000 Monthly
  • Unlimited Support group
  • Direct Access to PhilNavi SME
  • Free Webinar
  • Free PhilEd Platform
  • 30% discount on all training and services under PSB

Phil Navi Activate

12 months engagement
RM 5,000 Monthly
  • Direct Access to PhilNavi Consultant
  • Free Webinar
  • Free PhilEd Platform
  • 20% discount on all training and services under PSB

Phil Navi Empower

12 months engagement
RM 2,500 Monthly
  • Free Webinar
  • Free PhilEd Platform
  • Direct Access to PhilNavi
  • 20% discount on all training and services under PSB

Phil Navi

12 months engagement
RM 500 Monthly
  • Free Webinar
  • Free PhilEd Platform
  • 10% discount on all training and services under PSB